1. Cancellation by Guest

• Cancellations made within the eligible cancellation window may qualify for partial or full refund depending on booking terms.
• Cancellations made after the allowed period may be non-refundable.

2. Refund Processing

Approved refunds will be processed to the original payment method within 7–14 business days.

3. No-Show Policy

Guests who fail to check in without prior notice will not be eligible for a refund.

4. Cancellation by Management

In rare cases where we must cancel a booking due to unforeseen circumstances, guests will receive a full refund or the option to reschedule.

5. Special Event Bookings

Bookings made during peak seasons, festivals, or special events may be non-refundable or subject to stricter cancellation policies. These conditions will be specified at the time of booking.

6. Contact for Refund Requests

All refund requests must be submitted via email:
admin@nashikkumbhretreat.com

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HELP & SUPPORT

If you need assistance regarding bookings, payments, cancellations, or general inquiries, please contact our support team:

Email Support: admin@nashikkumbhretreat.com
Response Time: Within 24–48 business hours